Get in Touch With Us
Got a question about a casino on our list, spotted something that needs updating, or want to suggest a site we haven't covered yet? This page explains the best way to reach Non Gamstop Casinos and what you can expect once you do.
How to Get in Touch
Email is the quickest way to reach us. Send your message to [email protected] and a member of our team will read it in full before replying — we don't rely on automated responses to fob you off. Wherever possible, we aim to get back to you within a couple of working days, though this can take a little longer if we're dealing with a high volume of messages.
If you can, tell us straight away what your message is about. A quick line such as "bonus question", "site correction" or "partnership enquiry" helps us route it to the right person and cuts down the back-and-forth.
What We Can Help With
Non Gamstop Casinos covers casinos not on Gamstop, their welcome offers, and how they compare to UK-licensed sites. Here's where we're most useful:
- Questions about a listed casino — If you want more detail on a brand from our trusted non Gamstop casinos list, including how its bonus terms work or what payment options it supports, ask and we'll point you to what we know.
- Corrections — Offers, wagering requirements and licensing details change. If you spot something on our site that looks out of date, we want to know so we can check and fix it.
- Site suggestions — Come across a new casino operating outside Gamstop that you think we should review? Let us know the name and we'll take a look.
- General feedback — Whether it's about our reviews, our ratings, or the site itself, honest feedback helps us keep the content useful.
- Self-exclusion questions — If you're weighing up your options around Gamstop or self-exclusion more broadly, tell us in your message and we can point you towards where to find that information.
What We Can't Do
We're an independent comparison and review site, not a casino operator, payment provider or regulator. That means we can't process withdrawals, resolve account disputes, verify your identity documents, or make decisions on a casino's behalf. For anything account-specific — a delayed payout, a locked account, a bonus dispute — you'll need to contact the casino's own support team directly, since only they hold your account details.
We also can't offer financial, legal or medical advice. If your message touches on any of these areas, we'll do our best to point you towards a source that can help, but the final decision and any action always rests with you.
A Note on How We Work
Our rankings and reviews reflect our own research into welcome offers, game selection, payment options and how each casino has generally been reported to operate. Where Non Gamstop Casinos earns commission from a listed site, that relationship never decides its position on the page — we're happy to explain more about our approach if you ask.
You must be 18 or over to gamble at any of the casinos we cover, and we take reader concerns about responsible play seriously — if that's part of why you're writing in, please say so and we'll do what we can to point you in a useful direction.
Thanks for taking the time to read this far. We look forward to hearing what's on your mind.